FAQs

Frequently Asked Questions

Are these really frequently asked questions? Not really, but they are questions that we thought you might be interested in. If you have any questions that aren’t covered here, please e-mail Customer Service at support@stretchandshrink.com Thank you.

Do you have a minimum order?

Yes & No. Our pricing is based on shipping your order direct from the manufacturer. To get the absolute lowest price, your order must meet their minimum. These quantities are listed for each product. If there is no way you can order the minimum, we will quote you a delivered price for the amount you can order.

When will my order ship?

Most orders ship within 48 hrs. A Customer Care representative will send you an e-mail indicating that your products will arrive within 24 hrs.

What is your return policy?

Any product may be returned within 30 days of your date of purchase. Just call Customer Service @ 877-669-5905 within 30 days to arrange a full refund.

How do I request a sample?

Just click the “Request Sample” link on any page of our site. You can also call Customer Service directly at 877-669-5905.

How do I request a quote?

Just click the “Quick Quote” link on any page of our site. You can also call Customer Service directly at 877-669-5905.